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FAQs

Frequently asked questions about our products, orders and shipping.

Do Stautt products contain any preservatives or colourings?
No. At Stautt, we preserve the natural quality of ingredients by eliminating the use of colourings, preservatives or artificial flavours.
Are all the ingredients natural?
Yes, all ingredients are carefully selected to ensure quality and contribute to a healthy lifestyle.
Can people with dietary restrictions consume Stautt products?
Some of our products may contain traces of peanuts, tree nuts, gluten and other allergens. We always recommend checking the specific ingredient list for each product and, in cases of severe allergies, consulting a healthcare professional before consumption. We work to ensure label transparency so you can make informed and safe choices.
Can I take more than 2 gummies a day?
It is not recommended to exceed the daily dose of 2 gummies. This quantity has been carefully formulated to provide the ideal dose of nutrients, ensuring effectiveness and safety in consumption.
Do the gummies contain added sugar?
No. The gummies are sweetened with maltitol and maltitol syrup, sweeteners that, although offering a sweet taste similar to sugar, have fewer calories and a lower glycaemic index.
Do the gummies contain natural ingredients?
Yes. The formulas were developed to a high standard of quality and, in addition to vitamins and minerals, contain natural extracts from various plants.
Can I take different types of gummies at the same time?
Yes, they can be taken at the same time.
How long do I need to take the gummies before they start working?
The effect of the gummies varies from person to person, but results are usually noticeable after a few weeks. For better effectiveness, it is important to take them for at least 3 months.
What time of day should I take the gummies?
The gummies can be taken at any time of the day and do not need to be taken with food or water. The exception is Stay Sleep, which should be taken at night, 30 minutes before going to sleep — the effect is felt about 30 minutes after taking them.
What natural sweeteners are present in the bars?
The bars include dates, honey and agave syrup as natural sweeteners, maintaining flavour without the addition of refined sugars.
Are the effects of the bars immediate?
The bars are designed to provide energy and well-being gradually. Although they may offer a feeling of satiety shortly after consumption, the full benefits for the body come with regular use as part of a balanced diet.
Can the bars replace a meal?
No, as they do not provide all the nutrients needed for a complete and balanced meal.
How many bars can I consume per day?
Normally, we recommend consuming 1 to 2 energy bars per day. Depending on your energy needs and level of physical activity, this amount may vary, as long as consumption is controlled and does not interfere with your dietary goals.
Are Stautt energy bars healthy?
Yes. They provide quick energy using agave syrup and honey, which are natural sweeteners. We also include extra virgin olive oil, a source of healthy fat, and ensure the bars are rich in fibre. They’re made with natural ingredients and contain no artificial additives.
When should I consume energy bars?
Energy bars should be consumed before, during or after physical activity. They’re also a great option for a quick snack throughout the day.
Where can I find my order number?
Your order number is sent via email once payment is completed. You can also find it in My account.
I haven’t received an order confirmation email. What now?
If you haven’t found our email in your inbox, please check your spam folder and make sure your email address was entered correctly.
The product I’m looking for is out of stock. Will it be restocked?
We strive to keep all our products available, but due to high demand, some may go out of stock. Contact us and we’ll let you know when it’s back.
Where do you ship your products?
We ship our products throughout Europe.
What is the delivery time for my order?
Delivery time depends on the destination and can range from 2 to 7 days. During holiday periods, delays may occur. Delivery times are the responsibility of the courier.
Which couriers are available?
We currently work with GLS to ensure greater satisfaction with deliveries.
What is the shipping cost?
Shipping costs vary depending on the destination. To check the shipping cost for your order, add the products to your cart and proceed to checkout, where costs are calculated based on your address. Orders over €50 in Portugal ship for free.
How can I contact Stautt’s customer support?
You can contact us via email at geral@stautt.com, Monday to Friday, from 9:00 a.m. to 6:00 p.m.